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Health Tech Startups · RPM · AI Scribes · Telemedicine

Pass hospital procurement and Series A diligence without rebuilding your stack.

MedStack handles your infrastructure compliance. CybershieldMaple handles the regulatory documentation layer — PIAs, vendor BAA tracking, breach protocols, and sealed evidence packages. On demand, in one day.

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The two-layer model

MedStack handles your infrastructure. CSM handles your governance documentation.

SOC 2, infrastructure encryption, access controls — MedStack owns that layer. But hospital procurement and Series A due diligence ask for something different: your privacy policy, your incident response plan, your staff training logs, your vendor BAA register, your PIA for that AI feature.

That is the regulatory documentation layer. It doesn't live in MedStack. It doesn't live in your EMR. CybershieldMaple is where it lives.

Infrastructure Layer — MedStack
SOC 2 Type II certification path
Cloud infrastructure encryption
Access control & permission management
Audit log of data access events
Governance Documentation Layer — CSM
Privacy Policy authored from IPC handbook templates
Incident Response Plan with 72h notification clock
Staff training logs with signed attestations
Vendor BAA registry with renewal alerts
PIA for AI features — IPC AI guidance compliant
Core capabilities

Every governance document your buyers ask for — automated.

Built on the IPC's May 2025 handbook and mapped to PHIPA, Law 25, and SOC 2 expectations. Every control your buyers need to see, generated and sealed automatically.

Hospital Vendor Pack — 1 Day On Demand
Complete documentation package for hospital procurement teams. Privacy controls, policies, evidence items, and signed attestations — formatted the way procurement vendors actually ask for them. Generated in one day.
Privacy Impact Assessments
IPC-compliant PIAs for AI features and new vendor onboarding. The IPC's February 2026 guidance names AI scribes, RPM, and telemedicine explicitly. Be ready before procurement asks.
Vendor BAA Registry
Every vendor who touches PHI needs a Business Associate Agreement. CSM tracks every BAA, expiry date, and risk tier — with automated renewal alerts at 60, 30, and 10 days.
Breach Response Workflow
72-hour notification clock from the moment of discovery. Documented IRP, timestamped incident log, and evidence collection — all in one place, ready to hand to the IPC or a cyber insurer.
Series A Diligence Pack
Governance evidence on demand for investor due diligence. A structured, signed documentation set that shows serious investors and their privacy counsel you've built accountability infrastructure, not a spreadsheet.
Multi-Framework Mapping
Map every control to PHIPA and Law 25 simultaneously. As you expand from Ontario to Quebec or into federal PIPEDA territory, your governance program scales with you — no double work.
The business case

A lost hospital pilot costs more than a year of CSM.

Hospital procurement stalls aren't about your product — they're about your documentation. A missing PIA, an unsigned BAA, or a privacy policy that doesn't reference the right framework is enough to delay a pilot by a quarter.

CSM gives you the documentation layer in days, not months. The same package that closes a hospital pilot closes investor diligence.

What hospital procurement actually asks for
Your Privacy Policy — jurisdiction-specific and dated
Your Incident Response Plan with a defined 72h notification workflow
Staff training logs — names, dates, signed attestations
Vendor BAA register with expiry dates
PIA for AI features, especially under the February 2026 IPC guidance
Evidence that your governance program is active, not a PDF from 2021
1 day
Hospital vendor pack on demand — every privacy control and policy item formatted for procurement.
Feb '26
IPC AI guidance — names AI scribes, RPM, and telemedicine explicitly. The category you're in is now regulated.
10×
Estimated cost of a lost hospital pilot vs. one year of CybershieldMaple.
PHIPA · Law 25 · SOC 2 mapping
Dig deeper

The features health tech startups use most.

Accountability Maturity Benchmark

See where your governance program stands — before your next procurement ask.

A 30-minute governance readiness assessment. You'll walk away with a gap map for your framework, an evidence inventory, and a 30-day path to demonstrable accountability.