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Feature · Vendor BAA Registry

Every vendor who touches PHI needs a signed agreement. Most clinics can't find theirs.

Under PHIPA and Law 25, every third-party vendor who accesses, processes, or stores patient health information must have a documented Business Associate Agreement. CSM's vendor registry tracks every BAA, every expiry, and every renewal — automatically.

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The exposure

A missing BAA is a breach waiting to happen. The IPC will ask for the list.

In an IPC investigation or insurer audit, you will be asked to produce your complete vendor list with signed agreements. An expired BAA, an unsigned agreement, or a vendor who slipped through without an agreement — each one is a documentation gap that leads to a finding.

CSM keeps that list current, tracked, and audit-ready — with renewal alerts before an expiry becomes an exposure.

Common vendors that need a BAA
EMR provider (Oscar, TELUS PS Suite)
High
Cloud storage (Microsoft Azure, Google)
High
Billing / scheduling software
Medium
IT / MSP support provider
Medium
Lab / diagnostic services
High
Transcription / AI scribe service
High
Registry capabilities

A complete vendor compliance registry — not a spreadsheet.

Vendor register with BAA storage
Store signed BAA documents alongside vendor details. Every agreement is linked to the vendor record, version-controlled, and immutably logged on signing.
Automated renewal alerts
Alerts at 60, 30, and 10 days before a BAA expires. Never let a vendor agreement lapse without notice — the regulator will ask for a current, signed agreement.
Risk tier classification
Classify each vendor by PHI exposure risk. High-risk vendors (EMR providers, cloud storage, AI scribes) are flagged for priority review and more frequent reassessment.
PIA linkage
Every vendor with a BAA can be linked to a PIA. When a vendor is added to the registry, CSM prompts for a corresponding PIA — no documentation gap between the two.
Audit-ready vendor list
One-click export of your full vendor BAA register — formatted for IPC submissions, insurer questionnaires, or hospital procurement vendor assessment forms.
Multi-framework vendor requirements
BAA requirements differ between PHIPA, Law 25, and PIPEDA. CSM applies the correct agreement template and documentation standard based on your client's jurisdiction.
Who uses this feature
Vendor BAA Registry

Know exactly where every vendor agreement stands — before the IPC asks.

See the vendor registry in action and get your accountability benchmark to understand your full vendor exposure.